This Special Issue is dedicated to two current trends in the hospitality industry: safety and well-being. The hospitality industry is all about providing excellent service and a welcoming and safe environment for guests to enjoy. The recent pandemic has underscored the need for the hospitality industry to prioritize safety, adapt quickly to changes in demand, and have robust crisis management and contingency plans in place to ensure the health and well-being of guests and staff. These efforts are essential in creating a positive guest experience and maintaining the industry's reputation for excellence. Therefore, understanding hotel choice determinants and guest satisfaction as well as hotel staff perceptions and behavior during pandemics becomes crucial. The first three papers of this Special Issue give major contributions in this regard.

Destinations that prioritize safety can attract a wider range of visitors, promote positive word-of-mouth marketing, and foster a positive guest experience. As such, safety should be a top priority for tourism destinations seeking to thrive in an increasingly competitive global market. This may explain the current success of Portugal as a tourism destination after the pandemic.

Another current trend is that tourists are seeking experiences that promote their physical, mental, and emotional well-being. Thermal tourism is a type of wellness tourism that involves traveling to destinations that offer natural hot springs or thermal baths which are known for their therapeutic properties. The last two papers of this Special Issue give significant contributions to understanding the characteristics of demand and supply of this tourism niche.

Guest-Editors: José António C. Santos and Margarida Custódio Santos